SearchStax Managed Search Service
Everything you need to monitor, manage and scale your search infrastructure
Silver
For Sandbox, Testing and non-critical applications
Cluster starts at
$367/mo
Node starts at
$53/mo
- Deployment Cloud Automation
- No Uptime Guarantee
- 24 Hour Retention - System Monitoring
- 1TB Monthly Data Processing
- Logging and Alerting
Platinum
For Business-critical applications
Starts at
$1,067/mo
Quoted in $USD — Billed Annually
- Everything in Silver
- 99.9% Uptime
- 7 Day Retention - System + Solr Monitoring
- 10TB Monthly Data Processing
- Scalability
Platinum Plus
For Mission-critical applications
Starts at
$1,934/mo
Quoted in $USD — Billed Annually
- Everything in Platinum
- 99.95% Uptime
- 30 Day Retention - System + Solr Monitoring
- 25TB Monthly Data Processing
- Disaster Recovery Included
Looking for a Customized Plan?
For High Data and Volume Needs with Custom Business Requirements
Let us break it down for you
| Silver$367/mo | $53/moStart Free | Platinum$1,067/moGet in Touch | Platinum Plus$1,934/moGet in Touch | |
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SEARCH INFRASTRUCTURE AUTOMATION |
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| Deployment Automation | |||
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Scalability
Increase Cluster node size and/or count
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Automation APIs
Management APIs for IAC (Infrastructure-As-Code) compatibility
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RELIABILITY & AVAILABILITY |
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| High-Availability Clusters | |||
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Daily Backups
Flexible backups for data recovery or migration & testing strategies
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Optional Add-On | ||
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Sharded Backups
Backups for large datasets requiring sharded replicas
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Optional Add-On | ||
| Production Disaster Recovery | Optional Add-On | ||
| Production Uptime SLAs | 99.9% | 99.95% | |
MONITORING & ALERTING |
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| Monitoring Retention | 1 Day | 7 Days | 30 Days |
| Monitoring Features | System Metrics | System + Solr Metrics | System + Solr Metrics |
| Heartbeat and Threshold Alerts
Native alerting for all available metric types
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| Webhook Alerting
Programmatic alerting for automated actions
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| Solr and Load Balancer Log Access | |||
| 3rd Party Integrations
New Relic, Datadog, Dynatrace and more
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| Availability Reporting | |||
USAGE LIMITS |
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Included Data Processing / Data Transfer Out
Additional bandwidth available as Add-Ons
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1TB / 100GB | 10TB / 1TB | 25TB / 2.5TB |
SECURITY |
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| Encryption at Rest | |||
| Encryption at Transport | |||
| Basic Authentication & IP Filtering | |||
| Two-Factor Authentication Login | |||
| SAML (SSO) Login | Optional Add-On | Optional Add-On | Optional Add-On |
| Private Networking
Virtual Private Clouds for advanced data isolation
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Optional Add-On | Optional Add-On | Optional Add-On |
| HIPAA Ready | Optional Add-On | Optional Add-On | Optional Add-On |
SUPPORT |
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| Platform and Documentation Support | |||
| 24/7/365 Global Support Coverage | Optional Add-On | Optional Add-On | Optional Add-On |
| Response Time SLAs | 1 Business Day | < 30 Min. Optional Add-On | < 30 Min. Optional Add-On |
Looking for Advanced Security, Governance, Compliance or Support?
Security and Compliance
- Virtual Private Cloud (VPC) Peering
- SAML (SSO) Login
- Roles Based Access Controls
- Audit Logging
- HIPAA Readiness
- Monthly Vulnerability Scanning
- Priority Solr & OS Patching
Support and Services
- Architecture Customizations
- Architectural Recommendations
- Solr Version Upgrade Assistance
- Incident Post Mortems
- 24/7/365 Global Support Coverage
- 30 Min. Priority Response
- Dedicated Customers Success
Have pricing questions?
We have answers.
Yes, there is a 14-day free trial available to explore all the core features and value before you commit to a purchase. Start a free trial.
Free Trial accounts can be converted at anytime to a paid account by adding your credit card in the billing & payments section. Be sure to do so before your 14 days is done to save any important work.
Explore annual subscriptions by connecting with our sales team.
Learn more about Data Processing and Data Transfer limits for Deployments.